Shipping policy

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Methods & Delivery Time

We currently offer Standard Shipping to all destinations. Estimated delivery times are:

• Domestic: 3-7 business days
• International: 10-20 business days (varies by country)

Delivery times are estimates and not guaranteed, as they depend on carrier schedules and customs processing.

Shipping Costs

Shipping fees are calculated based on:

• Package weight and dimensions
• Destination country

The exact shipping cost will be displayed during checkout before payment.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package through our carrier's website.

Customs & Import Taxes

For international orders, customers are responsible for any customs fees, import duties, or taxes that may be charged by the destination country. These fees are not included in the product price or shipping cost.

Shipping Restrictions

We currently ship to most countries worldwide. If we are unable to ship to your location, this will be indicated during checkout.

Address Accuracy

Please ensure your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Damaged or Lost Packages

If your package is lost in transit or arrives damaged, please contact our customer service team within 7 days of delivery. We may require photographic evidence for damaged items.